Shipping Within New Zealand
We ship using New Zealand Post standard parcel bags, your shipping options will automatically be displayed at checkout. In summary:
- NZ Post Standard shipping costs $6.90 - $15.00 and takes 3-7 business days.
- If required, a Rural Delivery Sticker will be an additional $5.50.
- You may also add Courier upgrade for an extra for $3.00.
You can use the Shipping Estimator on the Cart page as soon as you have added an item to the Cart, or you can view this Shipping Charges Chart.
If the amount we are charged by NZ Post versus what the web site estimates is more then $3.00, we will refund the difference.
We ship within 2 business days, which excludes weekends and holidays. If we are unable to ship within 2 business days, we will send an email explaining the delay and offering to refund your purchase.
If you place your order by 2 pm on business days, we will ship the same day.
New Zealand Post Standard delivery is now averaging 2-7 business days, and New Zealand Courier Post is averaging 2-3 days.
If you require quicker delivery, please contact us at email@example.com to discuss quicker options. Please note that quicker shipping is usually about twice the standard shipping cost.
From the NZ Post Courier web site, regarding Courier Delivery:
Delivery targets are a guide only and we do not guarantee that your item will reach its destination within the delivery target. For the purpose of delivery targets, the day on which a mail item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet on a Saturday or after that day’s final clearance, day zero will be the next working day.
Delivery outside major towns and cities (listed below), including to and from rural or remote areas will take longer.
Major towns and cities are:
Whangarei, Auckland, Hamilton, Cambridge, Te Awamutu, Tauranga, Whakatane*, Rotorua*, Tokoroa*, Taupo*, Gisborne*, New Plymouth, Wanganui*, Napier, Hastings, Palmerston North*, Fielding*, Levin*, Masterton*, Wellington/Kapiti, Nelson, Blenheim, Christchurch, Greymouth, Ashburton, Timaru, Oamaru, Queenstown, Dunedin, Invercargill.
* Due to transport schedules, the delivery target from these towns to particular other major towns and cities on some days is two (2) working days.